Terms & Conditions.

 

General terms and conditions

Astrology is imprecise

By purchasing an astrological service from me, you acknowledge that astrology is imprecise and at times inaccurate.

SEEK EXPERT ADVICE

The information that I provide to you in a horary reading or birth chart consultation is presented as a guide only, and should not replace advice from medical professionals, financial advisors, legal advisors, or other experts.

Privacy and confidentiality

All information that you provide to me will be kept strictly confidential. I will never share your contact information or identity with any third party.

At times I use anonymous example charts for the purposes of teaching or lecturing - but I will never use your chart as an example unless I have your express permission to do so.

DO YOU HAVE A REFUND POLICY?

Under the Australian Consumer Law, you are entitled to a refund if my services:

  • were not provided with acceptable care and skill or technical knowledge;

  • were not fit for the purpose or did not give the results that you and I had agreed to; or

  • were not delivered within a reasonable time.

The difficulty with refunds is that I strongly believe a reasonable consumer would be aware that astrology is imprecise and at times inaccurate.

Therefore, I would be unlikely to give a refund just because I got the answer wrong to a horary question, unless you can show me that the reason why I got it wrong was due to a lack of “acceptable care and skill or technical knowledge.”

 

Terms and conditions
- natal astrology

ReSCHEDULING APPOINTMENTS

If you realise you cannot make it to an appointment, you can reschedule the appointment to another time for free using my calendar.

If you want to reschedule an appointment but are unable to find a free time in my calendar, please contact me and I will fit you in.

I only allow clients to reschedule ONCE. If you reschedule a reading multiple times, I will cancel the reading and refund you 50% of the price of the reading.

cancelling APPOINTMENTs

If you cancel the appointment at least 7 days ahead of the appointment date, I will refund you the full price of the reading.

If you cancel the appointment within 7 days of the appointment date, I will refund you 50% of the price of the reading. Half of my fee covers the preparation work I do ahead of each reading, which is time that I cannot get back.

PAYMENT UP-FRONT

Natal astrology requires an hour or two of preparation before the reading begins. For this reason, I require payment up-front, at the time a booking is made.

Missed APPOINTMENTS (“NO SHOWS”)

If you are more than 15 minutes late to an appointment, I will end the session.

For missed appointments, you can choose to reschedule the reading for free, or you can cancel the appointment and I will refund you 50% of the price of the reading.

READINGS CANCELLED OR RESCHEDULE BY ME

If I have to cancel or reschedule your appointment, I will let you know as soon as possible. I will offer you the option to reschedule the appointment for a later date, or if you prefer I can provide you with a full refund.